Position: Job Developer
Division: Reentry & Neighborhood Safety Programs
Reports to: Deputy Director, Reentry and Neighborhood Safety Programs
Salary: $50,000/Annual, Full-Time, 40 hours/week
Non-Exempt, Eligible representation by the California Professional Employees, #2345
This position is responsible for developing and coordinating employment job searches, job placement and transitional work opportunities for participants, including initial assessment, scheduling and supervision of participants. The position is responsible for ensuring that all field and phone surveillance requirements are met. In addition, it provides individual and group job readiness discussions and training in accordance with organizational policies and contract requirements. This role works onsite and in the field, as part of BOSS Reentry and Neighborhood Safety employment centers located at BOSS Neighborhood Impact Hubs in the City of Oakland.
Responsibilities/Statement of Duties
Primary Duties and Responsibilities:
- Provides employment orientation for all new participants and assesses their situations so suitable
employment can be found.
- Assists participants in obtaining necessary documents to provide identity and right to work so that
they will meet employer requirements.
- Contacts prospective employers and employment services by phone, mail and in-person to describe
the programs objects and solicit cooperation in providing job opportunities.
- Prepares and keeps current a list of all prospective employers and jobs available in the area.
Establish an employer data base and referral system.
- Meets with participants to establish a job search work plans that is both viable and realistic.
- Conducts group meetings with unemployed participants weekly to teach job search skills including application completion, resume writing, or interviewing techniques so that they might present themselves in a more positive way to prospective employers and increase their employment
- Monitors participant pay stubs in order to ensure that they have continued in their employment and
Job Obtained Forms.
- Develops and maintains a job bank and referral sources for vocational training classes so that
updated employment opportunities and resources will be readily available to participants.
- Develops and maintains working relationships with the state, county and federal program
administrators who can provide assistance to participants with on-the-job training and education.
Contacts other available sources of subsidized assistance training programs:
- Verifies follow-up and retention goals, as required by contract, to ensure that participants are
meeting program goals and contract requirements.
- Verifies participants’ employment attendance to ensure participants are meeting employers and
standards, as required by contract.
- Makes entries in participants’ files regarding employment status and progress so that progress can
be measures and assistance given, as needed.
- Maintains or exceeds employment goals that have been established by management to improve
participant morale and enhance self-esteem through employment.
- Participates in staff meetings by sharing observations and recommendations regarding the
participants and staff relations to identify and solve problems and function as a unified team.
- Maintains confidentiality obtained through job duties regarding employees, vendors, participants,
outside agencies, etc. so that sensitive information is only given on a “need to know” basis.
- Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the
program and to ensure the safety and security of the participants.
- Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe
manner and without injury to self or others.
- Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
- Performs other duties as assigned.
- High school diploma or equivalent and two or more years providing services to the adult reentry population
- Bachelor s degree may be substituted for previous experience.
- Familiar with community work force needs, public and private agencies, and employment services.
- Must hold a current and active Driver s License and be insurable by BOSS’ insurance company.
- Ability to instruct.
- Ability to maintain positive community relationships.
- Ability to effectively interface with participants and staff.
- Ability to motivate and create an atmosphere of enthusiasm toward work ethic.
- Ability to express thoughts logically, in both written and verbal form using correct grammar.
- Ability to demonstrate flexibility in order to perform a wide range of duties.
- Ability to work with computers and the necessary software typically used by the department.
- Employment eligibility verification.
- Reliable transportation.
- Updated tuberculosis test.
- Successful completion of background screening.
- CPR/first aid training
- Ability to read and comprehend instructions, short correspondence, memos, business correspondence and all other mental health related documents.
- Ability to write clear, concise and accurate correspondence.
- Capable of establishing positive interpersonal relationships with a broad range of people.
- Effective oral and written communication skills.
- Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, or diagram form.
- Demonstrated skills with problem solving techniques.
OTHER SKILLS REQUIRED
- Ability to operate computer, printer, copy and fax machines, calculator, and other office equipment.
Other Competencies (skills, abilities, behaviors)
- Must possess a commitment to the belief that all people have the right to dignity, respect, opportunity and full community inclusion.
- Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization.
- Ability to work under pressure and meet established goals and objectives; and strong interpersonal, persuasion and creative problems solving skills are required.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Job Developer. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Job Developer.
While performing the duties of the job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to client locations. The employee is frequently required to stand, walk, reach, bend; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee occasionally must sit. The employee must occasionally lift and/or move up to 40 pounds.
The noise level in the work environment is usually quiet to moderate. Employee must be willing to accept inherent risks presented by working in a shelter for the homeless setting. These characteristics are representative of those an employee may encounter performing the essential functions of the job. The employee works with seriously mentally ill individuals where a high degree of stress is possible. The position does not normally involve exposure to blood, body fluids or tissues; but it may require performing unplanned tasks where exposure may occur. The position requires the use of standard precautions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may or may not exist. Ability to reason effectively and interpret a variety of instructions furnished in written, oral or diagram form. This position requires the individual to work with minimal supervision. Guidance is available as necessary, however, the individual is expected to be able to function autonomously and make individual decisions when appropriate. Position does require ability to interact with a variety of individuals and the ability to meet deadlines and time pressure based on the volume of work.
This job description is intended to convey information essential to understanding the scope of the Job Developer position and it is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities or working conditions associated with the position. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. Employment may be terminated at any time by the employer with “just cause”.
Mail, email or fax resume and cover letter to: BOSS Human Resources
Dina Mayfield, MBA, MSHR
BOSS has an organizational commitment to affirmative action and is an equal opportunity employer.