Salary Range: $55,000/Annually

Reports to: Program Director

Job Summary: 

Under the supervision of the Program Director, the Supervising Site Coordinator is responsible for providing oversight of services for designated residential programs. The Site Coordinator is responsible for administrative tasks as assigned by the Program Director. 

Responsibilities/Statement of Duties:

  • Supervise performance of assigned facility staff, including on-call personnel; ensure adequate performance (shadow shifts, training, support)
  • Coordinates staff schedules and programmatic activity schedules
  • Coordinate and share responsibility for 24-hour operational oversight and coverage
  • Coordinate and share administration of 20 operational systems (examples: medication, bed bug mitigation, personal belongings)
  • Conduct staff meeting and trains staff, monthly supervision with staff
  • Works collaboratively with the Clinical Coordinator, Landlord Liaison, Food Services Manager, Property Management and Maintenance Teams to ensure quality outputs on operational deliverables (examples: direct services, bed nights, meals, access to staples for personal care and daily use, access to amenities such as phone/computer/copier/laundry)
  • Work with Property Management in conducting complete quarterly unit and facility inspections
  • Work with Property Management in identification & completion of facility maintenance issues
  • Ensure the development of improved delivery of program activities
  • Leads or assists in response to urgent community priorities, crises, safety issues
  • Leads community processes to develop, train, uphold program expectations
  • Coordinates communication among community members, especially among staff; promotes utilization of communication tools
  • Provides daily communication of bed vacancies to designated entities
  • Participate in Leadership Team and other BOSS activities and provides weekly and Monthly reports to Program Director and Leadership Team as directed
  • Enforces staff and program standards, and on-going implementation of Housing-First and Trauma-Informed Care.
  • Familiar with HMIS/Clarity and Tyler Supervision reporting (training will be offered)

Requirements (MQs):          

Education and Experience: B.A. in counseling, social work or psychology or relevant field is preferred (OR) Associates Degree and supervisory experience in social services in a community setting providing services for persons with histories of incarceration, homelessness, psychiatric disabilities, HIV/AIDS and substance use

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