Hamilton Hunt is Director of Customer Strategy with Databook Labs, Inc. As a trusted advisor to senior leaders, Hamilton is known for developing strategies that lead to high customer satisfaction and market share gains. Hamilton’s customer success knowledge is founded on a 30-year career, including nearly 20 years as a customer success executive and 10 years leading professional services organizations. Before Databook Labs, Hamilton served as Head of Customer Success at Adobe and VP of Customer Success at Watchwith. Hamilton also held senior-level roles at ServiceSource, International (acquired by Concentrix) and MarketLive, Inc.

 

Hamilton is a passionate servant leader. He currently serves on the Board of Directors for The Equitable Grading Project, a Bay Area nonprofit that champions the practice of reporting only a student’s understanding of course content (standards). Compared to traditional grading practices, this is more accurate, bias-resistant, and motivational for students. Hamilton holds an MBA from the UC Berkeley Haas School of Business and a BS in Math and Computational Sciences from Stanford University. He lives in Oakland and is married with three children.